Our messages are crafted and timed for the most sensitive, thoughtful, and effective communication. Autocare offers next-generation aftercare resources to create a meaningful digital family experience including:
Comprehensive checklist(s): When a death occurs, family members are often at a loss regarding final arrangements. This comprehensive checklist is a valuable guide for families.
Text messaging: Deliver critical information via text messaging, automatically.
Google review tool: Start receiving the reviews you deserve for your exemplary care today.
Family satisfaction survey: A digitally delivered survey aimed to measure overall family satisfaction in 7 short questions with feedback delivered instantly to key team members.
Ringless voicemail capabilities: Send non-intrusive texts and voicemails to clients.
GriefPlan.com included: Resources and support for grieving family members. A grief plan can help families find closure and healing after a death.
Personalized thank you letters: Reach out to your clients in a meaningful way with personalized thank you letters.
40-day followup cycle: This is the point in time, when families are most ready to discuss preplanning. Since you have earned their trust and respect during their time of need, they are more likely to work with your firm to make preplanning arrangements.
A Complete Digital Experience for Families
Autocare offers funeral establishments of any size to offer families the digital experience they expect today. With a carefully crafted aftercare program powered by Autocare, funeral professionals can build brand awareness and trust with clients and families….automatically.
In addition to providing excellent, digital aftercare for families, Autocare solves the problem of how to begin the conversation about the value of prearranging with your firm.
Those of us in funeral service already understand the emotional, legal, and financial benefits of preplanning. The goal and purpose of Autocare is to help funeral homes and preplanning professionals effectively communicate these benefits of preplanning to families, while securing future business from previously served families.
With an automated plan in place, our clients are confident that important resources are being delivered in a timely and effective manner. We also know it’s critical that funeral homes continue communication with surviving spouses and family members following the death to establish the importance of planning ahead. Autocare respectfully approaches the preneed conversation at the right time to ensure you will be the funeral home of choice for the next death event.
Contact us to learn more about our Autocare, GLP’s exclusive automated aftercare service for the funeral profession.